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Operational Excellence & Lean

Dr. Thomas Orten
Project Manager, Senior Consultant

Have you fully utilized all the potentials of your organization? Are your operations truly lean or even excellent?

Operational excellence entails that an organization adapts to directives placed upon it and continuously improves. Through its ongoing evolution, the organization remains consistently adapted and thus attractive within its needs over time.

In this regard, it is vital to operationalize the appropriate mix of methods from the disciplines of lean and idea management, as well as regular communication, escalation and leadership.

The goal is to design your operational business processes in a way that meets the multidimensional demands of your quality management system, specific customer, regulatory, ecological, economic, and social requirements, as well as your value compass.

We support you in shaping, implementing, and validating the measures that are right for you to further enhance your operational excellence.

Our services

  • Inventory and assessment of the current status.
  • Development of action areas, prioritization for short, medium, and long-term improvements.
  • Definition and alignment of objectives and metrics for assessing success.
  • Derivation of meaningful and necessary measures in process and workflow optimization, job design, leadership, organization, and training.
  • Formulation of an action plan including cost-benefit analysis, timeline, and resource allocation.
  • Development of training programs.
  • Supervision of implementation.
  • Planning and execution of change management processes.

Benefits for clients

  • We possess extensive experience, having engaged in this field since 1990 for reputable clients.
  • We are deeply rooted in the Lean philosophy and proficient in various methods and tools, including:
    • Value Stream Mapping and Design
    • Shop Floor Management
    • Continuous Improvement Process
    • Six Sigma Tools
    • Gemba Walk
    • Idea Management/Suggestion Systems
    • 5S & Kaizen
    • Setup Time Reductions (SMED)
    • Line Balancing
    • Process Controls like Kanban, Push & Pull Principles
    • and more.
  • Implementation of effective organizational and leadership structures.

Through our affiliation with the T&O Group, we can assemble impactful teams worldwide.

Operational Excellence from our perspective

The conditions of corporate management are increasingly volatile, uncertain, complex, and above all, no longer straightforward. 

Strategically addressing these conditions requires employing robust principles:

  1. Clear vision and mission.
  2. Good situational awareness and understanding of your company.
  3. Clear stance, structure, communication, and operating principles.
  4. High degree of adaptability and availability.

Fundamentally, two types of complexity within business processes must be considered: essential complexity inherent in requirements, laws, interdependencies, competition, geopolitical situations, trends, etc., and accidental complexity arising from variability. One has the opportunity to influence the degrees of freedom within the business processes to establish optimal, low-resistance processes.

With our extensive experience and deep methodological knowledge, we accompany you on your journey towards operational excellence. Through our Lean perspective, we work together with you to identify potentials for reducing all sorts of waste (accidental complexity). We collaboratively develop interdisciplinary adjustments and structures for sustainable process optimization. Importantly, we involve your employees comprehensively in the design process, ensuring that those affected become involved participants. Lean principles radiate from within outwardly and manifest across multiple levels, including orderliness, cleanliness, regular communication, standardized subprocesses, metrics, suggestion systems, iterative process structures (PDCA), strengthening value-added process components, setup time optimizations, material flow controls, leadership understanding, resilience, product quality, and more. We are your reliable and competent partner on your way to achieving operational excellence.

Would you like a coffee?

We’d be happy to bring one to you! Contact us for a free, no-obligation initial consultation. We’re happy to come to you.

Get in touch now